At https://printsasta.com we want you to be completely satisfied with your purchase. If you're not satisfied with your order, we're here to help. Please read our return policy carefully to understand your options.
1. Eligibility for Returns
We will try our best to avoid any such incident,We understand your concern to return the product, if you receive product damaged or have manufacturing defect we will replace
If the Item is Non Customised or Printed we can return the product after deducting Delivery Cost.
2. How to Request a Return
To request a return, please follow these steps:
Contact our customer support team at [customer support email] to initiate the return process.
Provide the following information:
Your order number
Item(s) you wish to return
The reason for the return
3. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment. Please allow [number] business days for the refund to reflect in your account.
If your return is rejected, we will provide you with a reason for the rejection and return your item to you.
4. Shipping Costs
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
5. Exchanges
If you received a defective or damaged item and need to exchange it for the same item, contact our customer support team, and we will guide you through the exchange process.
6. Cancellations
If you wish to cancel an order before it has shipped, please contact our customer support team as soon as possible. We will do our best to accommodate your request. If your order has already shipped, you may follow the return process.
7. Contact Information
If you have any questions about our return policy, please contact our customer support team at [customer support email].
Remember that it's crucial to be transparent and consistent in your return policy. Ensure that your policy complies with local and national laws, and always provide excellent customer service to address any questions or issues that may arise. Your return policy should be easily accessible on your website, typically in the footer or on a dedicated page.